Many local pharmacies are no longer ordering repeat prescriptions on patients’ behalf, unless otherwise agreed, therefore you will need to take responsibility for reordering any medication which is on repeat prescription.

You can do this by taking the items you need on your repeat slip and posting this into our post box at West Quay, or the easiest and most efficient way is to sign up to the NHS Wales App to reorder your medication. 

Your prescription will also need to be reordered within seven days before it is due, as cannot process prescriptions earlier than this period. Please also remember that the surgery policy is to process repeat prescriptions within 48 hours Monday to Friday once ordered by you.

If you have a preferred pharmacy listed with us once your prescription has been processed your prescription will go directly to them for dispensing, so please allow some extra time for them to do this for you.

If you have completely run out of your medication, your regular pharmacy may be able to provide an emergency supply in this instance, so that you are not without your regular medication.