We are very aware that hospital departments are currently trying to deal with the massive impact on referrals that COVID-19 has caused and that waiting times are currently at record levels. Despite this, we recognise that your condition may have deteriorated over this time.

We are frequently asked to expedite appointments, but GPs have no influence over hospital waiting lists and we would recommend you contact the hospital department where you have been referred. 

Our Services - Cardiff and Vale University Health Board

If you are still awaiting your first appointment, or follow-up appointment following GP referral we would recommend you contact your Consultant's Secretary (for follow up care). Please click the link above for the contact information,  or call the contact the switchboard on 02920 747747 for the department address required.

If you would like to raise a concern contact the PALS team at Cardiff & Vale University Health Board 

Alternatively, you can email Cardiff & Vale University Health Board: