COVID19 - Patient Information
Novel Coronavirus (COVID-19)
- WQ Update COVID19 14.01.2021.pdf
- COVID19 vaccination information
- What to Expect After COVID Vaccine.pdf
- Covid vaccine information for Cardiff & Vale
- West Quay Medical Centre COVID19 FAQs.pdf
- IMPORTANT PATIENT NOTICE COVID-19 Update 2.pdf
- CAV Self isolation guidance children with LD or ASD.pdf
- Young persons COVID-19 survival pack.pdf
- B12 Injections during COVID19.pdf
- Third Sector Services COVID-19 Help.docx
- COVID-19 Self-Care Videos
- Patient Newsletter COVID-19 Special.pdf
- Essential Contact Information
- PPG local community response to COVID 23.03.2020.pdf
- IMPORTANT PATIENT NOTICE COVID-19 Update 1.pdf
The surgery has signed up to provide the University of Oxford, AstraZeneca vaccine with Cardiff & Vale University Health Board. We are in the process of acquiring the necessary accreditation to enable us to start vaccinating. At the moment we will ONLY be able to immunise the over 80s in line with the national priority list. (This will not include patients in residential or care homes as the mass vaccination centre are organising this). There are a number of planning activities the practice has to complete before we can start calling in patients for immunisations, so we would appreciate your patience during this time. We also need to await delivery of the vaccine, so this will take time. Once everything is in place we will automatically start calling patients in for appointments, beginning with the over 80s.
At this time, we have not been instructed by the Health Board to vaccinate Patients aged under 80 years or those at risk (including those who were advised to shield). However we will continue to keep patients informed via our website and social media.
COVID - URGENT UPDATE FOR PATIENTS
Cardiff & Vale and most of Wales, is experiencing unprecedented levels of COVID-19. The Health Board has issued a statement to the community warning of the critical pressure on both primary care and hospitals and the importance now more than ever about following COVID advice. The ability to deliver essential services can be critically impacted by demand and health care staff illness with very little warning.
For this reason, we have taken the difficult decision to once again pause all non-urgent services immediately and, we hope, briefly, to concentrate resources to those most in need and to protect patients and staff by minimising footfall and contact with potential COVID. We will review this daily and update the situation as often as we can to ensure this is for the minimum time possible.
In the meantime, we remain open and available for any urgent concerns and would encourage patients with any doubt as to the urgency of their problem to give as much information as possible to our reception team who will direct you to the most appropriate resources.
If your query can wait, we are grateful for your patience in these difficult times and hope that this will be the final push we need to protect the most vulnerable of our community and that the new year will start to bring calm, vaccination and a gradual return to something near normal life.
COVID-19 Self-Help Booklets for People with Learning Disablities
A series of guided self-help booklets developed to support people with learning disability during the COVID-19 outbreak.
The series is published by the University of Glasgow, with assistance from colleagues at Lancaster University, the University of Oxford and the University of Warwick. Improvement Cymru with the permission of the University of Glasgow have ensured that all the resources are now available in Welsh.
The booklets can be used with the support of family members, friends, volunteers and carers and are also suitable for social work and health professionals. The booklets are intended to give people with learning disability an opportunity to talk through their feelings with people providing support to them. There is a guide accompanying each booklet, explaining how the content can be delivered.
In-Work Support Service - Are you in employment/self employed and need help?
In these challenging times, RCS are working hard to support people at work, bringing people together in a virtual community of support.
- Free & Confidential Support
- Rapid Access to free physical or talking therapies e.g. physio, CBT
01745 336442 or e-mail firstname.lastname@example.org
British Red Cross - Coronavirus Helpline
The British Red Cross can help you through the coronavirus pandemic. If you are lonely, finding it hard to cope or just need to talk, they are just a phone call away. Call the free and confidential coronavirus support line:
0808 196 3651 (10am to 6pm every day).
* Rhoose Surgery *
At the present time due to COVID-19 (coronavirus) our Branch Surgery in Rhoose is closed temporarily.
If you have a repeat prescription slip, please take this to Rhoose Pharmacy and they will bring this to West Quay Surgery for processing, or order via our website by clicking "online services".
Please be aware that we have 72 hours to process prescriptions, so please ensure you leave plenty of time.